behotelisboa
Ce que disent les invités
Front desk staff were phenomenal - always helpful and friendly. During two mornings of our 3-day stay, they had “breakfast boxes” done up for us because we had to leave the hotel (to go on side-trips) prior to the breakfast room opening. This involved four breakfast boxes on two days (as there were four of us). When we asked for information, they would even go out into the street to give us directions. They all could not have been nicer or more helpful. Another lovely thing was they brought up a lovely cake to welcome us back as we had stayed there two years ago! The rooms, the lobby, and hallways were all clean, comfortable, and impeccable.
Valerie
avril 2025
The location was perfect, the hotel was right in the city center and we could walk out to most of the city sites. Parking was 5 minutes away from the hotel and had a discount from the hotel. The breakfast was good and the staff was friendly and helpful. They upgraded us to a bit bigger, less noisy room. The room was clean.
Renata
septembre 2022
The location is fabulous, the view from the room is a 100 on a scale of 1 to 10.very clear and a little romantic
Daniel
octobre 2024
it was right by the arc de Augusta ! the streets are lively , the staff are lovely !
Mary
août 2022
Brilliant location as right next to shops, restaurants and transport links. Hotel is bright and modern and exceptionally clean. Staff were so friendly and accommodating and a pleasure to deal with. Excellent breakfast and also complimentary custard tarts and Port at reception. Just a fantastic place.
Rona
novembre 2022
The hotel is well situated in the heart of the city with plenty of shops, bars, and restaurants on the doorstep. The nearest Metro station is about a 5-10 minute walk with easy access to the airport. The receptionist who checked us in was friendly and informative. There was port and pastel de nata available each day in reception, which was a lovely touch. There is a lift to all floors. Our room was very small but was nicely decorated, clean and serviced every day. The aircon worked well, and the shower was powerful and hot. We were room only and didn't have any meals in the hotel so can't comment further on the restaurant facilities. Although in a busy area with lots going on, we were never bothered by noise.
Karen
septembre 2023
Staff was friendly and attentive. Located near the water in the middle of the pedestrian shopping area of the old town. Close to shops, restaurants, public transportation. Loved the complimentary glasses of port in the lobby.
Freedman
avril 2025
the location was perfect, it’s in a pedestrian area and right next to augusta street. the hotel was really nice. we were there just before xmas so it was quite cold, the reception helped with turning the heater on
Julia
décembre 2023
Unbeknownst to us we arrived to Lisbon the same days when the Pope and over 1 million people descended on the city, and the staff of the hotel were extremely helpful in showing us how to navigate the city the best way possible. It helped that the hotel is centrally located to the main places of interest, allowing us to experience this beautiful city. The hotel is impeccably clean, the bed very comfortable , and the pastels de nata at the reception are a “sweet bite” for every time you cross the lobby!
Martha
août 2023
Great location, within walking distances of everything. Tours guides were were knowledgeable and extremely accommodating. Friendly atmosphere. Food was excellent.
Ethlyn
juin 2023
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